The Messaging Platform for Higher Ed
Connect,

Converse,
Convert.
The powerful new messaging platform engaging prospective students for enrollment growth.
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Our clients are converting 2.5X more prospective students to meetings after switching to TextChat:

Today's  Challenges

Are you engaging prospective students the way they want... on their time?

Engaging prospective students through tailored, digital conversations can become the deciding factor in their enrollment choices.
However, with a universe of tools available–from sleek CRMs to text only platforms–the challenge arises in creating consistent and meaningful personal connections.
It’s time to start!
Engaging students in their channels of choice
It’s time to start!
Responding to students in a timely manner
It’s time to start!
Having complete data on the student’s journey
how it  works

Unveiling TextChat: Conversations that Count

TextChat seamlessly merges live chat and peer-to-peer texting, offering unparalleled speed-to-lead and real-time transfer capabilities for your team. This synergy drives higher conversation rates, leading to increased enrollments.
Connect
Engage with student on your website through live chat.
Converse
Seamlessly pass the conversation between teams like admissions or financial aid and even to other campuses.
Convert
Follow-up with text conversation to answer any new questions and secure appointments.
Connect
Engage with student on your website through live chat.
Converse
Seamlessly pass the conversation between teams like admissions or financial aid and even to other campuses.
Convert
Follow-up with text conversations to answer any new questions and to secure appointments.
All in the same conversation thread!
Features

The TextChat Software Difference

Engaging students through tailored digital interactions is key for enrollment. Amid countless tools, creating meaningful connections is a challenge. TextChat transforms this narrative, reducing chaos.
Complete conversation thread across channels
Seamless transfers between team members
On-Demand live agent support built in (US college educated)
Self-service admin and reporting
Complete conversation thread across channels
Seamless transfers between team members
On-Demand live agent support built in (college educated)
Self-service admin and reporting
chat 24/7

24/7 Chat Champions with Expertise

When you need it.
Available On-Demand, our college-educated agents ‘bridge the gap’ to handle overflow and after-hours. With a 6-year average tenure at TextChat, they’re our managed solution, embodying the best of our people and process, ready to augment your team whenever needed.
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TextChat vs Other Cloud Messaging Platforms

Only TextChat has superpowers to transfer a message-based prospect conversation bi-directionally among groups or specific team members
TextChat VS Other Cloud Messaging Platforms
TextChat
Competition
Transfer conversations between multiple messaging channels
Multiple conversation channels in one thread and data set
ADA Compliant
FERPA Compliant
Branded chatbots with zero custom development
True Omni-Channel Messaging
1-step text follow up to live chat conversations
Separate admin for clients of EDU contact centers
Live agents built in as a service (only if needed: on-demand, scheduled, or overflow)
your Prospects

Gen Z & Millennials Prefer Chat and Messaging Channels

60-70%
opt for live chat when it’s available, given their affinity for real-time, online interactions.
Gen Z
50-60%
favor live chat, particularly for straightforward questions or issues.
Millennials
60-70%
opt for live chat when it’s available, given their affinity for real-time, online interactions.
Gen Z
50-60%
favor live chat, particularly for straightforward questions or issues.
Millennials
50-60%
prefer text messaging or similar messaging apps, especially for businesses with whom they frequently interact
Gen Z
40-50%
lean towards text messaging or app-based messaging for more immediate responses
Millennials
50-60%
prefer text messaging or similar messaging apps, especially for businesses with whom they frequently interact
Gen Z
40-50%
lean towards text messaging or app-based messaging for more immediate responses
Millennials