Be the first to know about ecommerce industry trends, get inspired by TextChat success stories, and access free resources and blog posts to help you close more sales.
February 10, 2021
The only way to have customers come back to your store is by offering them a personalized experience. This is where a customer account page comes in.
January 28, 2021
Just offering live chat isn't enough anymore. Let's dive into the importance of live chat for Shopify stores, what live chat looks like right now, and how it needs to evolve to address evolving needs.
January 19, 2021
By keeping your return policy aligned with your brand, you will create a more consistent experience for your shoppers. And they will take notice.
January 6, 2021
COVID-19 inflated ecommerce performance even as other industries faltered in 2020. But is this type of growth sustainable even after we eventually move away from "the new normal"?
December 23, 2020
*But only if you’re using TextChat as your website live chat software.
December 15, 2020
Trick question. All are correct! The spelling you choose should keep your messaging in line with your branding to show your web visitors that your digital brand is consistent.
December 10, 2020
Paralyzed by choices? Take our fun 5-question quiz to discover which of these two popular live chat tools is best for your business website.
December 9, 2020
Enhance your customers' TextChat experience by customizing your website live chat to match the look and feel of your online brand. Here's how.
December 4, 2020
Don’t get burned out by being available to chat 24/7. Manage your agent chat availability to set realistic expectations for your customers.
December 1, 2020
The TextChat mobile agent dashboard gives you easy and secure access to all your live chat conversations, past and present.
November 25, 2020
The TextChat team has so much to be thankful for. Here's a letter from our founder to you. Thank you!
November 16, 2020
It might not be the most obvious, but customer support is actually one of the most important contributors to the success of any business. Here are three reasons why.
October 30, 2020
Take advantage of the surge in online shopping during the COVID-19 pandemic with these two actionable tips that will bring in sales for you this holiday season.
October 15, 2020
Get a better look at the user experience for both chat agents and end consumers, and discover the inside scoop on your new sales superfuel.
September 22, 2020
Instead of using an old school chatbot, give your customers the human help they really want in a few simple steps.
September 6, 2020
Add these apps to your site today to streamline your sales process from start to finish.
August 27, 2020
Turn page views into customers to hit your sales numbers.
July 30, 2020
This powerful sales tool works in any circumstance to engage your audience and close more deals.
July 14, 2020
Learn how the pandemic has changed consumer behavior to set yourself up for future success.
June 5, 2020
Cutting-edge technology and human support make TextChat the must-have ecommerce sales tool for any team.
May 7, 2020
In just six easy steps, install TextChat for a high-quality customer experience that helps you hit your sales goals.
April 15, 2020
Use these tips and tricks to drive more traffic, convert more customers, and make a big impact to your bottom line.
